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Microsoft Dynamics CRM Customization and Configuration

Question No: 1

You need to create and save a business rule. Which component is required?

  1. formula

  2. property

  3. description

  4. action

Answer: D

Question No: 2

You create a personal dashboard and want to make it available to a group of other Microsoft Dynamics CRM users.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. Choose two.

  1. Share the dashboard with each of the users.

  2. Give the users a common security role, and grant the security role permission to the dashboard.

  3. Add the dashboard to a solution, and import it as a system dashboard.

  4. Save a copy of the dashboard, and assign the dashboard to a team that contains the users.

Answer: A,D

Explanation: Ref:https://www.packtpub.com/sites/default/files/4408EN-Chapter-4-Sharing- and-Assigning-Dashboards.pdf

Question No: 3

Your sales team notifies you that the Account form has unnecessary fields.

You want the Account form to display the Account contact information only.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. Choose two.

  1. Create a new Account form by using Save As and by modifying the new Account form.

  2. Modify the existing Account form.

  3. Create a new Account system entity, and modify the form of this new entity.

  4. Create a new Account connection role, and modify the form of this new connection role.

Answer: A,B

Explanation: Ref:https://technet.microsoft.com/en-us/library/dn531185.aspx

Question No: 4

Users at your company do not need the No Orders in Last 6 Months option in the public view accounts. You need to remove this view from the list of views.

What should you do?

  1. Deactivate the view from system settings.

  2. Delete the view from the customizations area.

  3. Deactivate the view from the customizations area.

  4. Delete the view from system settings.

Answer: C

Explanation: Ref:https://technet.microsoft.com/en- us/library/dn509578.aspx#BKMK_TypesOfViews

Question No: 5

In Microsoft Dynamics CRM, you create a custom Event entity tor storing events and a

custom Event Type entity for storing possible Event Types for events. You want to store one or more of these Event Types in an Event.

What should you create?

  1. a native N:N relationship between Event and Event Type

  2. a Lookup attribute in the Event entity

  3. a Multiple Lines of Text attribute in the Event entity

  4. an Option Set attribute in the Event entity

Answer: B

Question No: 6

You import a managed solution that modifies the account entity. You then import an unmanaged solution that also modifies the account entity.

What is true about this scenario?

  1. The modifications from the unmanaged solution will overwrite the modifications from the managed solution.

  2. The modifications from both the managed solution and the unmanaged solution will be merged together.

  3. The modifications from the unmanaged solution will not appear,

  4. The modifications from the managed solution will not appear.

Answer: A

Explanation: Ref:https://msdn.microsoft.com/en- gb/library/gg334576.aspx#BKMK_UnmanagedandManagedSolutions

Question No: 7

You are customizing Microsoft Dynamics CRM.

What should you do before you delete a custom entity?

  1. Delete the shares for records of this entity.

  2. Check whether the entity has any component dependencies.

  3. Remove the entity ownership.

  4. Remove the entity from any security role.

Answer: B

Question No: 8

You create several additional attributes in Microsoft Dynamics CRM.

Which two field requirement levels can be set? Each correct answer presents a complete solution. Choose two.

  1. Business Required

  2. System Recommended

  3. System Required

  4. Business Recommended

Answer: A,D

Question No: 9

Your customer needs a customization of Microsoft Dynamics CRM to include a venue.

The venue must meet the following requirements:

->Contain only basic information

->Show a relationship with accounts that represent sponsors

->Show multiple relationships to contacts who are performers

->Show an aggregate of the number of attendees

What should you do?

  1. Create a new venue view.

  2. Create a new venue entity.

  3. Create a new venue connection role.

  4. Rename the contact entity to venue.

Answer: C

Explanation: Ref:https://msdn.microsoft.com/en-us/library/gg328007.aspx

Question No: 10

You need a component that can combine form controls together with the possibility to expand and collapse them.

Which component should you choose?

  1. sub-grid

  2. section

  3. Quick View form

  4. tab

Answer: D

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